Terms and Conditions

Welcome to Marlow Journeys. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Orders and Payment

  • All purchases on Marlow Journeys are made through Cash on Delivery (COD).
  • Orders will be processed once the payment is collected at the time of delivery.
  • We reserve the right to cancel or refuse an order in case of incorrect information or unavailability of products.

2. Shipping and Delivery

  • Delivery times may vary depending on your location and are estimates only.
  • We are not responsible for delays caused by third-party delivery services.
  • Risk of loss or damage to products passes to the customer upon delivery.

3. Returns and Refunds

  • We accept returns for damaged or defective products.
  • To request a return, contact our administrator at [email protected] within 7 days of delivery.
  • Refunds or replacements will be processed after verification of the returned product.

4. Intellectual Property

  • All content, images, and materials on this website are the property of Marlow Journeys and are protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or use any content from our website without written permission.

5. User Responsibilities

  • You agree to provide accurate, complete, and current information when using our website.
  • You must not misuse or interfere with our website, including any fraudulent or illegal activity.

6. Limitation of Liability

  • Marlow Journeys is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We make reasonable efforts to ensure product accuracy but do not guarantee that all information is error-free.

7. Privacy

  • Your personal information is collected and used in accordance with our Privacy Policy, which can be viewed on this website.

    8. Changes to Terms

    • We may update these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the changes.

    9. Contact Us

    • For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact our administrator at [email protected]